FAQ

If you can’t find the question you’re after then, no worries. Just send an email to help@friendshipsocks.com and we will get you the info you need.

About Friendship Socks


What are your socks made of?

Friendship Socks are made from the finest American grown combed cotton. The composition of our socks is 80% cotton, 16% nylon, 4% lycra.


Where are your socks made?

Friendship Socks are proudly made by a 2nd generation Sock Mill located in North Carolina, USA.


Are your socks in available in different sizes?

Friendship Socks have been designed as one size fits most for both men and women.

Orders


What is your warranty?

We take pride in offering the highest quality product, should there be any defect in your socks please let us know and we will arrange to have a replacement shipped out to you ASAP.


Does the friend need to pay for anything?

No, your friends awesome pair of Friendship Socks is absolutely free.


How do I send my friend their pair of Friendship Socks?

Once you’ve placed your order, you will be diretced to page which gives you the opportunity to send your friend their pair via various social media platforms. We also send a link in your order confirmation email as backup so you can send however you’d like.

How do I know if my friend has received their pair of Friendship Socks?

Your friend will be so surprised and happy to receive their awesome free gift they will be sure to let you know.

What do I do if my unique link doesn’t work?

Your unique link will also be emailed to you in your order confirmation. This will enable you to use that link to go back to the sharing page. If you need any help, just email help@friendshipsocks.com and will get everything sorted for you.

Shipping


Do you ship internationally?

Yes, we ship to friends anywhere in the world via Fed Ex International Mail Services.


What does shipping cost?

Just add the items to your cart and select your country from the list to get a shipping price.


How long does shipping take? What shipping methods do you use?

Domestic shipping across the United States is through USPS with arrival times between 4 – 6 days. International shipments are dispatched via FedEx within one week and will arrive within 4 weeks.

Can I track my order?

Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow 24hrs for the link to activate. Once the packages leaves the US, the tracking links may not update but the package is still on its way.

Returns and exchanges


What is your return policy?

We strive to provide the best quality socks, in the unlikely event that you have an issue, please note that we accept returns of defective or damaged items that are unworn and in their original condition and packaging within 30 days of purchase. To return or exchange an item please follow the steps below:

Include a copy of the packing slip or confirmation email from your order.


Mail your return to:

Friendship Socks Inc
114 S State St
Haw River, NC 27258

Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.


How do I cancel my order?

We are happy to refund the cost of any order placed in error as long as the product has not already shipped. If you would like to cancel an order, please send us an email at help@friendshipsocks.com and we will get back to you shortly.